{"id":4340,"date":"2021-07-06T13:19:12","date_gmt":"2021-07-06T18:19:12","guid":{"rendered":"https:\/\/plexusintl.com\/us\/?page_id=4340"},"modified":"2021-12-16T15:37:19","modified_gmt":"2021-12-16T20:37:19","slug":"buhler-group-iso-9001-qms-implementation","status":"publish","type":"page","link":"https:\/\/plexusintl.com\/us\/work\/buhler-group-iso-9001-qms-implementation\/","title":{"rendered":"Buhler Group | ISO 9001 QMS Implementation"},"content":{"rendered":"\t\t
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B\u00fchler Group<\/h1>

ISO 9001:2015 Quality Management System Implementation<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Capabilities Involved:<\/strong>\u00a0Consulting & Coaching<\/a>\u00a0|\u00a0ISO 9001:2015<\/a><\/p><\/div><\/div><\/div>

Every day, billions of people use B\u00fchler technologies and solutions to satisfy their basic needs for food, mobility, or communication. The company holds globally leading market positions in technologies and methods for processing grain into flour and feed, as well as for the production of pasta and chocolate, in die casting, wet grinding and surface coating. The company’s core technologies are in the areas of mechanical and thermal process engineering. B\u00fchler Group operates in over 140 countries. In 2018, around 13,000 employees from all regions generated a turnover of CHF 3.3 billion. (source:\u00a0https:\/\/www.buhlergroup.com\/northamerica\/en\/about-buehler.htm<\/a>)<\/p>

Our first contact with\u00a0B\u00fchler was in the beginning of 2017.\u00a0B\u00fchler Brazil was planning to achieve ISO 9001:2015 certification by the end of the year and hired our consultancy services from Interaction Plexus (International Plexus Partner operating in Brazil) to assist in the implementation of their quality management system.\u00a0B\u00fchler Brazil successfully met the objective and the ISO 9001:2015 certification was achieved on target at the end of 2017.<\/p>

After this proven success, B\u00fchler USA hired Plexus International \u2013 U.S. in May 2019 to support ISO 9001:2015 implementation with a challenging goal of certification achievement by November 2019. To respond to such an aggressive timeline, it was necessary to use an\u00a0engaging and pragmatic approach<\/u>\u00a0of consulting, which we called the \u201cAuditing Consulting Model\u201d. We found that the Auditing Consulting Model has a strong fit with B\u00fchler USA\u2019s organizational culture of teamwork and transparency.<\/p>

After more than 3 decades working with all types and sizes of organizations around the world, Plexus International consultants recognize that culture fit between consultancy approach and customer\u2019s shared values and beliefs is the number one factor for successful QMS development and implementation.<\/p>

Plexus International\u2019s \u201cAuditing Consulting Model\u201d is comprised of three pillars and three assumptions. The\u00a0pillars<\/i>\u00a0represent the pragmatic approach for developing and implementing the QMS, while the\u00a0assumptions<\/i>\u00a0represent the engaging approach for developing and implementing the QMS.
\u00a0<\/p>

Three Pilars \u2013 Pragmatic Approach<\/p>

  1. Just Own it<\/strong>: The very first step to speed up QMS implementation is to clearly define and make key managers accountable for QMS processes. If there is no process owner, there is no process.<\/li>
  2. Just Do It<\/strong>: Define your processes. Execute your processes as defined. Start with the 50% that is already defined and move to the next 50%.<\/li>
  3. Just Monitor it<\/strong>: Process Owners are responsible to perform weekly process reviews to connect the dots between actions to address performance gaps and QMS gaps. Management workshops at the beginning and at the end of each consultancy visit ensures the managerial team is on board, updated, and plays a critical role in solving open issues by teamworking. This is the intention of the process approach; to go beyond functional silos to support organizational performance improvement.<\/li><\/ol>

    \u00a0<\/p>

    Three Assumptions \u2013 Engaging Approach<\/p>

    1. Excellence and Simplicity in QMS documented information<\/strong>: A Quality Manual outlining key activities and processes as well as QMS Processes descriptions that clearly address ISO 9001 requirements is essential to get all organizational levels and functions on board.<\/li>
    2. Performance, performance, performance<\/strong>: If a given task or activity is being performed to comply with ISO 9001 but does not improve customer satisfaction, increase efficiency, or\u00a0decrease business risks, this is waste\u2014eliminate it.<\/li>
    3. Audit, Audit, Audit<\/strong>: Plexus Consultants are responsible for transforming each single interaction into an audit scenario. Conversations with clients are conducted around the motto: \u201cdon\u2019t tell me, show me.\u201d Auditing as a consultancy model helps the client understand why some objective evidence is critical for ensuring QMS effectiveness and reducing the resistance to needed changes by developing awareness on\u00a0why<\/i>\u00a0we are doing what we are doing or changing what we are doing.<\/li><\/ol><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      B\u00fchler Group ISO 9001:2015 Quality Management System Implementation Capabilities Involved:\u00a0Consulting & Coaching\u00a0|\u00a0ISO 9001:2015 Every day, billions of people use B\u00fchler technologies and solutions to satisfy their basic needs for food, mobility, or communication. The company holds globally leading market positions in technologies and methods for processing grain into flour and feed, as well as for…<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":78,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-4340","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/plexusintl.com\/us\/wp-json\/wp\/v2\/pages\/4340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plexusintl.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/plexusintl.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/plexusintl.com\/us\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/plexusintl.com\/us\/wp-json\/wp\/v2\/comments?post=4340"}],"version-history":[{"count":1,"href":"https:\/\/plexusintl.com\/us\/wp-json\/wp\/v2\/pages\/4340\/revisions"}],"predecessor-version":[{"id":4346,"href":"https:\/\/plexusintl.com\/us\/wp-json\/wp\/v2\/pages\/4340\/revisions\/4346"}],"up":[{"embeddable":true,"href":"https:\/\/plexusintl.com\/us\/wp-json\/wp\/v2\/pages\/78"}],"wp:attachment":[{"href":"https:\/\/plexusintl.com\/us\/wp-json\/wp\/v2\/media?parent=4340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}