Course Description

In this 4-day workshop, build a solid understanding of ISO 9001:2015 and IATF 16949:2016, including the process approach, risk-based thinking, and how they add value to your business management system. This instructor-led training also covers the principles, techniques, and application of ISO 19011, the standard for auditing management systems, to help attendees develop the skills to plan and conduct internal audits. A final examination is included at the end of the course. 

The final examination assesses the competency areas described in IATF 16949 clause 7.2.3, items 'a', 'c', and 'e'. 

Note: Successful completion of this course/exam does not qualify you to conduct third-party audits. 

Course Details

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Learning Objectives

• Identify linkages to quality management principles 
• Demonstrate an understanding of the process approach to auditing, including risk-based thinking 
• Demonstrate an understanding of ISO 9001:2015 and IATF 16949:2016 
• Identify linkages between IATF 16949:2016 requirements and customer-specific requirements 
• Awareness of the automotive core tools 
• Plan and conduct audits in accordance with ISO 19011 
• Apply the process approach and risk-based thinking during the audit 
• Report and close out audit findings 
• Apply interviewing techniques and communication skills during an audit simulation 

Who Should Attend

Representatives from key functional groups involved in the organization's QMS who are looking to become Internal Auditors within their organization. 

Agenda

Day 1 

• Introduction and Course Overview 
• Quality Management Principles 
• Process Approach and Risked-Based Thinking 
• ISO 9001:2015 and IATF 16949:2016 – Requirements and Commentary 

Day 2 

• Introduction to customer-specific requirements (CSRs), including the automotive core tools 
• ISO 9001:2015 and IATF 16949:2016 – Requirements and Commentary 

Day 3 

• ISO 19011 overview 
• Competence and evaluation of auditors 
• Communication 
• Conflict management 
• Audit Program overview 
• Preparing audit activities 

Day 4 

• Conducting audit activities 
• Using the process approach and risk-based thinking during the audit 
• Identifying concerns and following up audit trails 
• Reporting audit findings and results 
• Audit simulation exercise 
• Internal Auditor exam structure and practice exercises 

Certificate

Completion of the course affords a Dually Branded Plexus International and AIAG Certificate of completion.