Course Description

This 2-day instructor-led training covers the principles, techniques, and application of ISO 19011, the standard for auditing management systems, to help attendees develop the skills to plan and conduct internal audits. A final examination is included at the end of the course.

Two elements are involved in the successful completion of this course: 

• The continual evaluation of the attendee's attitudes, auditing capability, performance as team members when role playing, and communication skills (performed independently by all instructors involved with the class). 

Note: If the evaluation criteria are not met, attendees will fail the continual evaluation, resulting in failure of the course. Attendees will be informed throughout the course on any concerns related to their continual evaluation by the instructors. 

• A written examination that covers the content of IATF 16949:2016 and the application of audit principles and practices based on IATF 16949:2016. 

Attendees earn a certificate upon successful completion of the course: 

• AIAG IATF 16949:2016 Internal Auditor Training certificate 

The final examination assesses the competency areas described in IATF 16949 clause 7.2.3, items 'a', 'c', and 'e'. 

Note: Successful completion of this course/exam does not qualify you to conduct third-party audits. This certificate is valid for 3 years.

Course Details

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Learning Objectives

• Plan and conduct audits in accordance with ISO 19011 
• Apply the process approach and risk-based thinking during the audit 
• Report and close out audit findings 
• Apply interviewing techniques and communication skills during an audit simulation 

Who Should Attend

Representatives from key functional groups involved in the organization's QMS who are looking to become Internal Auditors within their organization. 

Agenda

Day 1 

• ISO 19011 overview 
• Competence and evaluation of auditors 
• Communication 
• Conflict management 
• Audit Program overview 
• Preparing audit activities 

Day 2 

• Conducting audit activities 
• Using the process approach and risk-based thinking during the audit 
• Identifying concerns and following up audit trails 
• Reporting audit findings and results 
• Audit simulation exercise 
• Internal Auditor exam structure and practice exercises 

Certificate

A certificate of successful completion and of attendance will be granted upon successful completion of the course. See course description for a breakdown of successful completion requirements.