Problem solving and error proofing • eLearning Course

DEMO: Effective Problem Solving Awareness – eLearning

This eLearning DEMO covers the importance of identifying a problem and using problem solving to form sustainable solutions. These modules can help an organization develop and implement a robust problem solving process that will improve problem descriptions, ensure steps are not skipped, improve team member participation, improve the ability to prioritize, analyze and review concerns, and improve qualitative methods for problem solving.

The modules give only a high-level introduction to problem solving and the different tools and methodologies used to complete the problem solving process. This allows teams to select the best tools for their specific problems.

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Regular Price
0.00 USD

Course Details


Free Demo (10-15 minute modules)

Learning Objectives

  • Identify the importance of problem solving and the steps involved.

Who Should Attend

Recommended for all problem solvers and practitioners responsible for ensuring the effectiveness of the problem-solving process, appropriate application of problem-solving tools, and establishing and reinforcing an effective problem-solving culture. Typically, this is performed by a multidisciplinary team from the following functions: internal auditors, manufacturing managers, supervisors and team leaders, quality-related personnel, equipment and tooling specialists, supplier quality engineers, laboratory technicians, core tools (MSA, SPC, FMEA, APQP/PPAP) coordinators, logistics related personnel, and anyone who participates in the corrective action and continual improvement processes.

Course Outline

Module 1: Effective Problem Solving: Fundamentals

  • Define problem solving.
  • Identify the types of tools and methodologies used for problem solving.
  • Describe CQI-20: Effective Problem Solving.