AS9110 Understanding and Internal Quality Auditing

This 3-day workshop is designed for both new auditors, and those interested in sharpening their current auditing skills. This course will provide you with the tools to effectively audit your organization’s AS9110 Quality Management System. Participants will acquire the necessary skills to become a leader in preparing and conducting 1st and 2nd party audits through interactive teaching methods while avoiding lecture-based learning.

Course Details

Length

3 Days


Prerequisites

None

Learning Objectives

  • Perform audits based on ISO 19011 Guidance
  • Demonstrate an understanding of the Process Approach
  • Link the AS9110 Standard to Quality Management Principles
  • Identify the requirements of an auditor
  • Form an audit team
  • Plan, prepare and execute an audit
  • Conduct an audit meeting
  • Determine needed documentation and organize according to the standard
  • Classify, record, and resolve noncomformities

Who Should Attend

Any member of an AS9110 implementation team, new internal auditors and experienced auditors that have not attended training in over 3 years, and representatives from key functional groups involved in an organization’s quality management system.

Agenda

Day 1

  • Process Approach
  • Process Identification: Customer Oriented Processes, Support Processes & Management Processes
  • Customer Oriented Process Analysis
  • Management Process Analysis
  • Process Application
  • Understanding the AS9110 Standard

Day 2

  • Understanding the AS9110 Standard
  • Overview of ISO 19011
  • Communication
  • Conflict Resolution
  • Auditing Skills

Day 3

  • The Audit Process – Plan, Prepare, Perform and After the Audit
  • Audit Applications